How do you keep your warehouse and fulfillment center clean?

Due to the fatality of the Coronavirus in the US, we have increased the frequency of sanitation in our facility, storages and fulfillment center. All frequented areas have hand washing stations and hand sanitizers. We are also following updates from the Centers for Disease Control and Prevention (CDC) guidelines on hand hygiene and workplace sanitation. Our staff also follow social distancing.

What do I have to do upon receiving my package from enKo Products?

According to health experts, COVID-19 can survive on surfaces such as cardboard boxes. There’s no confirmed amount of time but it is believed to survive between a few hours to over 9 days. With that said, you need to take precautions upon receiving your package. 

We advise that you clean the package with disinfectant then cleanse your hands with 60 to 80% alcohol-based hand sanitizer. Better yet, wash your hands with soap and water.

Will my transactions with your company be delayed by Covid-19?

Currently, our company can still serve customers and ship orders on time. That is, if you have placed an order before 4 PM PST, we can usually process within 1 business day.